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These Terms of Service (“Agreement”) govern the services provided by Firm for the Culture (“Firm”) to any individual, organization, or representative thereof (“User” or “Client”), unless otherwise superseded by a mutually signed written agreement.
Any such subsequent agreement shall supersede these Terms only with respect to terms explicitly addressed therein. All other provisions of this Agreement will remain in full force and effect and shall continue to govern all aspects of the Firm’s services.
By accessing or using any of our services—including but not limited to scheduling or attending a legal strategy or intake session—the User confirms that they have read, understood, and agreed to be bound by these Terms.
If User is engaging our services on behalf of a business or organization, they represent that they are authorized to bind that entity to this Agreement.
In order to schedule a client intake session or begin client onboarding, the Firm requires a deposit equal to at least forty percent (40%) of the total flat-fee engagement.
This required deposit may initiate the following services prior to the scheduled intake session:
Preparation of intake materials and client-specific roadmap
Drafting and delivery of engagement letter
Set-up of client portal and records
Conflict check and internal allocation of firm time
Delivery of Firm intellectual property (see Section 4)
Because these services are delivered in advance of the intake session or client onboarding, the deposit is earned in exchange for value provided. This includes internal resource allocation, use of proprietary intellectual property, and legal preparation specific to your matter.
It is the Firm’s policy that we do not refund or credit:
Any fees paid to governmental offices (e.g., the U.S. Patent and Trademark Office or U.S. Copyright Office), including but not limited to filing fees;
Third-party fees associated with filing your trademark, copyright, or licensing application; or
Attorney fees once legal services have been rendered.
If the User cancels a scheduled intake session at least fourteen (14) calendar days prior to the session date, the Firm will issue a full refund of the deposit.
If cancellation occurs less than fourteen (14) calendar days prior to the scheduled intake session, no refund will be issued. This policy compensates the Firm for:
Opportunity costs, as the reserved time may have prevented the Firm from accepting other matters;
Resources already invested in the User’s matter; and
Intellectual property and preparatory materials already shared or produced by the Firm.
Rescheduling:
Rescheduling may be accommodated at the Firm’s discretion, subject to availability. As a default policy, Users are permitted up to two (2) reschedule opportunities. If both are used and the intake or client session is not completed, any monies held in trust shall be considered fully earned and no refund will be issued.
Upon receipt of the deposit, the Firm may deliver a range of proprietary and confidential resources intended to prepare the User for their upcoming intake session and to support strategic legal planning. These may include, but are not limited to:
Engagement letters and scopes of work
Customized intake questionnaires tailored to the User’s IP or business matter
Legal strategy roadmaps specific to trademark, copyright, or licensing issues
The Firm’s Values Agreement, outlining core principles and expectations
Pre-recorded walkthrough videos to support client education and preparation
Strategic templates, checklists, and onboarding worksheets created by the Firm
These materials are the exclusive intellectual property of Firm for the Culture. They are provided to the User under a limited-use license for the sole purpose of supporting their engagement with the Firm. This license grants the User access for personal or internal organizational use only. The User may not reproduce, distribute, publish, adapt, or otherwise use these materials beyond the scope of the engagement without the Firm’s express written consent.
Because these electronic materials are a core part of the services the Firm provides in advance of any intake or client session, and because such materials cannot be retracted or “clawed back” once shared, the deposit or money held in trust is considered earned when these resources are delivered—regardless of whether the intake session occurs or is attended.
This structure reflects the Firm’s effort, expertise, and intellectual investment prior to the session and ensures equitable compensation for value already provided.
Legal outcomes can vary significantly by jurisdiction, examiner, or circumstance. While the Firm will work in good faith to support your matter, no outcome is guaranteed. This applies to trademark applications, copyright registrations, licensing negotiations, or related matters.
Payment for legal services covers professional time, strategy, and intellectual resources—not results.
Welcome to Firm for the Culture (“we,” “our,” or “the Firm”). We respect your privacy and value the trust you place in us when you share your personal information. This Privacy Notice explains what information we collect, how we use it, and how we protect it when you visit our website, book a consultation, sign up for our newsletter, or otherwise interact with our firm online.
We collect information you provide directly to us and information collected automatically through your use of our website and third-party tools.
Information you provide may include:
Name, email address, and phone number
Business name and related details
Payment information (processed securely via our payment processors, such as Stripe or Lawmatics)
Responses to intake forms, scheduling requests, or contact submissions
Newsletter sign-ups or Substack subscriptions
Any other information you choose to share with us
Information we collect automatically may include:
IP address, browser type, and device information
Pages visited, time spent on pages, and referring website links
Cookies and other tracking technologies used via Google Analytics
We use the information we collect to:
Provide and improve our legal and educational services
Schedule consultations and manage client relationships
Send updates, newsletters, or event invitations you’ve subscribed to
Process payments and maintain billing records
Understand how visitors use our website to improve user experience
Comply with applicable legal, ethical, and regulatory obligations
We never sell or rent your personal information.
We use trusted third-party providers to help us operate efficiently. These include:
Lawmatics for client intake, forms, and workflow automation
Calendly for scheduling consultations
Stripe for secure payment processing
Google Analytics for understanding website traffic and performance
Substack for email newsletters and blog subscriptions
Each of these services has its own privacy policy governing how they handle your information.
Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics. You can control or delete cookies through your browser settings.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this notice, comply with legal obligations, or maintain business records consistent with professional standards.
We take appropriate administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.
You may:
Opt out of marketing emails by following the unsubscribe link in our messages.
Request that we correct, update, or delete your personal information, subject to legal or professional obligations.
Decline cookies or adjust browser settings to limit tracking.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
We're here to help! If you have any questions or require further clarification regarding our Terms of Service or Privacy Policy, please don't hesitate to reach out. Your understanding and peace of mind are important to us.